At Bahigo Games, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, please review our Refund and Return Policy below.
1. Eligibility for Returns
You may return items within 30 days of receipt for a full refund or exchange, provided they are in their original condition, unopened, and unused.
2. Non-Returnable Items
Some items are non-returnable, including digital downloads, opened software, and any products marked as final sale.
3. Return Process
To initiate a return, please contact our customer service team at [insert contact email]. Include your order number and the reason for the return. We will provide you with instructions on how to return your item.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to a defective or incorrect item.
6. Exchanges
If you wish to exchange an item for a different product, please follow the return process and place a new order for the desired item.
For any questions regarding our Refund and Return Policy, please contact us.
